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3 Simple Ways to Use Technology to Build Employee Engagement When it comes to brand engagement, most business owners automatically think of their customers.
How a Real-Time Feedback Loop Impacts Customer Service Retail executives depend on hourly employees and local store management to deliver great customer experiences, execute
How Video Is Enhancing Heat Mapping for Retailers In today’s retail environment, heat maps often are used to understand customer behavior in relation to
How to Balance Digital and Human Interaction in Retail In an environment where online sales are expected to reach a staggering $370 billion by 2017,
The Vicious Cycle of Brand Erosion (and How Your Employees Are Involved) Today, nearly a third of consumers learn about new products and services via social
Retail Technology Trends: How to Stay Agile in a Changing Market Retail technology has expanded considerably over the past two decades. And the pace
How to Move From Traditional to Automated Retail Management Anyone who’s worked in retail can testify that it’s largely driven by people. Whether they’re
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