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Why the Dominance of Amazon Won’t Mean the End of Brick-and-Mortar

Sam Bahreini2022-02-13T12:10:50+00:00

Why the Dominance of Amazon Won’t Mean the End of Brick-and-Mortar Amazon is a giant that just seems to keep getting bigger and bigger. In fact, it accounts for a quarter of all online purchases. With people shopping online for everything from paper towels to “rideable” floor scrubbers, it might...

March 31, 2014Sam BahreiniRetailamazon, brick and mortar, e-commerce, retail, retailers
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3 Silent Killers You Didn’t Know Were Tarnishing Your Brand

Sam Bahreini2022-02-09T00:57:49+00:00

3 Silent Killers You Didn’t Know Were Tarnishing Your Brand Consistently delivering a positive shopping experience for customers is one of the most important factors in building and maintaining a successful retail business. A big part of this comes from tangible items, such as store signage or packaging, and also from...

February 17, 2014Sam BahreiniRetailbrand, marketing, retail, retail brand, retailers
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4 Ways Poor Customer Service Is Ruining Your Brand Identity

Sam Bahreini2022-02-09T01:05:37+00:00

4 Ways Poor Customer Service Is Ruining Your Brand Identity Your brand consists of more than your logo, color scheme, and brand standards: It also includes your business values, your company’s personality, and the way you treat your customers. Great customer service can help your company attract and retain a...

January 27, 2014Sam BahreiniRetailbrand, customer service, employees, execution, retail, retailer
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four common customer service mistakes

4 Ways Poor Customer Service Is Ruining Your Brand Identity

Sam Bahreini2022-02-15T13:43:16+00:00

4 Ways Poor Customer Service Is Ruining Your Brand Identity Your brand consists of more than your logo, color scheme, and brand standards: It also includes your business values, your company’s personality, and the way you treat your customers. Great customer service can help your company attract and retain a...

January 17, 2014Sam BahreiniRetailbrand, customer service, employees, execution, retail, retailer
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