Why the Dominance of Amazon Won’t Mean the End of Brick-and-Mortar Amazon is a giant that just seems to keep getting bigger and bigger. In fact, it accounts for a quarter of all online purchases. With people shopping online for everything from paper towels to “rideable” floor scrubbers, it might...
3 Silent Killers You Didn’t Know Were Tarnishing Your Brand Consistently delivering a positive shopping experience for customers is one of the most important factors in building and maintaining a successful retail business. A big part of this comes from tangible items, such as store signage or packaging, and also from...
4 Ways Poor Customer Service Is Ruining Your Brand Identity Your brand consists of more than your logo, color scheme, and brand standards: It also includes your business values, your company’s personality, and the way you treat your customers. Great customer service can help your company attract and retain a...
4 Ways Poor Customer Service Is Ruining Your Brand Identity Your brand consists of more than your logo, color scheme, and brand standards: It also includes your business values, your company’s personality, and the way you treat your customers. Great customer service can help your company attract and retain a...
